Tuesday, April 27, 2010

Q&A: 2-1-1

How can 2-1-1 play a role in communication?


  1. 2-1-1 Responds:

    2-1-1 Orange County provides comprehensive information and referral to persons in need of health and human services. 2-1-1 Specialists are available 24/7/365. Callers simply dial three digits, 211, to be connected to multi-lingual specialists. 2-1-1 OC participates in many community meetings to learn about existing and new services. 2-1-1 OC also provides caller data to our funders to help with planning and forecasting. It is important that our partners recognize that we do not provide any direct service, other than referrals. We provide information to enable our callers to move towards self-sufficiency and/or to find helpful resources that may make a difference.

  2. Lois Wilkerson27/4/10 4:39 PM

    maybe providing updates on new providers.