Tuesday, April 27, 2010

Q&A: 2-1-1

The panelists consistently spoke of the lack of coordination of services. What concrete efforts, if any, are being made to coordinate or manage services via a centralized system?


  1. 2-1-1 Responds:

    Currently 2-1-1 OC provides information & referral services to our community. Our “centralized system” is our database that is utilized for making resource referrals. Community residents and service providers are encouraged to dial 211 for information on health and human services.

  2. Lois Wilkerson27/4/10 4:48 PM

    For us, it is building partnerships but I don't know that there is a coordinated or centralized system. I don't think one agency can do it all.